Additionally, users are reporting that the extensions are still working as intended in Chrome/Edge/Other Chromium browsers. Note that most of these extensions seem to have some relation to passwords and/or the browser reading/writing data from the device to the browser. The app will move the cloud database automatically, but you have to update all your instances of SafeInCloud app to version 21.1.x for the cloud sync to work correctly.Many users are reporting broken extensions that were previously working just fine after updating to version 1.21.73. Starting from version 21.1 the cloud database location was changed from /Apps/SafeInCloud Password Manager/SafeInCloud.db to /Apps/SafeInCloud/SafeInCloud.db. Try again later – the cloud might have temporary issues. Switch the cloud sync to None, then back to your cloud and reauthenticate Check that you have free space on your cloud account Try using another network: Wi-Fi or mobile Most of the synchronization problems can be easily resolved with one of the following simple steps: Overwrite the cloud database with the device database – this will delete the cloud copy of your data. Set the phone’s password to the cloud database – for this you should know the password of the cloud database ![]() If the problem still exists, press the warning icon and select one of two options: To fix this issue manually set the same password for all SafeInCloud instances installed on all your devices and computers. And all they should have the same password. I have un- and reinstalled SafeInCloud three times without any change. Trying to authenticate the SafeInCloud app is not working. It warns me that it stopped syncing on Jan 17th. For the cloud synchronization to work, you should config the same cloud account in all SafeInCloud instances installed on all your devices and computers. Hi, My SafeInCloud password app on MacOS 12.6.2 is no longer able to sync with Dropbox. This happens, when the cloud and the local database have different passwords. There is another special kind of cloud sync problem – Passwords mismatch. If you cannot resolve the sync problem yourself, Copy this log to the clipboard and send to our support. Tip: You can also see the last sync status at the bottom of this view. To check the problem details, go to Settings > Cloud Sync and press Show log icon on the toolbar. If you see this warning icon, press it to resolve the problem. If there is a problem, SafeInCloud will notify you with the Warning icon (triangle with exclamation sign) on the toolbar. Synchronization statusĪlways watch for the cloud synchronization status. It compares these database item by item and produces the resulting database, which has all the items with the latest modification time.įor example, if you modify some card on a phone (version A) and then modify the same card on a computer (version B), then after the cloud synchronization both phone and computer will have the last modified version of this card (version B). To perform a manual synchronization, select Sync from the More menu in the main view.ĭuring the cloud synchronization SafeInCloud downloads the cloud database and merges it with the local database. This might break the synchronization and corrupt the database. 1 minute after the last data modification.ĭo not forcibly close SafeInCloud just after using it. When you switch to another application The cloud synchronization happens automatically at the following moments: Tip: There is no option to config the file location at the moment, but it’s planned for the future. ![]() The app won’t be able to find your cloud database then. To access your data from a computer (Windows or Mac), install a free desktop app from: ĭo not move or rename SafeInCloud.db file. It’s not possible to open the cloud database file directly (by clicking on it), because it’s encrypted. Information about the cloud database location can be found here SafeInCloud has no own servers and does not store your data. This file is located in your own cloud account. ![]() The cloud synchronization stores your data in an encrypted and password protected file named SafeInCloud.db. Select a desired cloud account and authenticate to provide SafeInCloud with access to your cloud account.Īttention! For the cloud synchronization to work, you should config the same cloud account in all SafeInCloud instances installed on all your devices and computers. This option allows to connect Network-attached storages (NAS) and other clouds, which support the WebDAV protocol. Tip: There is also another option called Another cloud ( via WebDAV). You should have an existing cloud account to proceed. Here is a list of supported clouds: Google Drive, Dropbox, OneDrive, iCloud. Press the More menu and select Settings > Cloud Sync. In this article: Setup, Cloud database, Synchronization times, Synchronization mechanism, Synchronization status, Passwords mismatch, Troubleshooting.
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